Frequently Asked Questions

Q: My laptop has a smashed screen would you still buy?
A: Depends on how much stock we have.

Q: My laptop is full of viruses and Trojans?
A: Not a problem, when we receive a laptop the first thing we do is low level format the hard drive. This erases all data and viruses that was previously on the laptop.

Q: I have sensitive data on the hard drive what happens to this information?
A: As above, we low level format the hard drive destroying all data on the hard drive. If you need the data backed up, please read next Q:

Q: I want to sell my laptop but would like my hard drive back?
A: That’s fine, we have no problems with that, we can send back at a small cost. We can also put the hard drive in a 2.5” caddy that allows you to plug the hard drive into any computer or laptop that has a USB port, this allows you to use your data. We can also download your data to CD/DVD(s).

Q: I have wiped the hard drive, would you still buy?
A: Of course, just use the online form to send us the details of the laptop.

Q: I have more than 1 laptop to sell, would you buy?
A: Sure, please email us and let us know quantity makes etc

Q: My laptop works but missing keys, and some keys don’t work, will you still buy?
A: That’s fine, no matter what condition the laptop is in we would buy, please let us know via the online form.

Q: I have a laptop that is old, would you offset this laptop for one I have seen on your website?
A: Sure, just email us for more information.

Q: My laptop has a faulty DVD ROM would you still buy?
A: That’s ok, as long as you let us know when sending the online form to us.

Q: Do I pay for the shipping cost?
A: No, just use the pre-paid box supplied by Laptops4cash and take to any Post Office.

Q: I live local, can I drop my laptop off at your office or workshop?
A: Yes, not a problem ring or email us for more information.

Q: My friend has a laptop but does not have Internet or Email?
A: That’s not a problem; anyone can ring us if they don’t have Internet or Email.

Q: My work has a large collection of laptops would you be interested?
A: Yes, ask your work to contact us by telephone or Email, we deal with home, business, education and insurance companies.

Q: I am I.T administrator at the local school and college, would you be interested in a large quantity of laptops we have?
A: Yes, no matter what condition or quantity we will buy from your school or college.

Q: Can you supply me with new a laptop?
A: Yes, we have a Laptop and Computer retail shop in Great Harwood, Lancashire – contact us to allow us to quote you (all our new laptops come installed and carry a 12 months manufacturers warranty) please see the Home page for new laptops for sale.

Q: Do you buy and sell Computers as well as laptops?
A: Yes, we buy and sell computers and can also supply new ones, send us an email and let us know what you have or what you are looking for.

Q: Do you fix laptops and computers?
A: Yes, we have a qualified team of engineers/technicians that are able to fix any laptop, computer and game computer problem, for more information please visit www.PCfixIT4u.com

Q: How soon will I receive my cheque?
A: Within 5 days of receiving your laptop.

Q: My laptop is in bad condition - it's falling apart!  I don't think you'd want to buy it.
A: Sure we'll buy it! Let us know what kind of laptop you have by filling out our online form

Q: How much money will I get for my laptop?
A: Depends on many factors, age, condition, specifications etc fill in our online quote for a free no obligation quotation.

Q: I don’t have a charger or CD’s for the laptop, will you still buy just the laptop?
A: Sure we will, no matter if you have a charger or CD’s or not.

Q: Why do you offer this service (laptops4cash)?  what do you do with my used laptop?
A: Main reason is the “environment” and “recycle” - old and broken laptops we are able to refurbish or use parts as scrap, this keeping them out of landfills where they can cause harm to our environment.

Q: What do you do with my used laptop?
A: Once we receive your used Laptop, we inspect it, erase all personal data, and determine its condition. If we determine it has useful life, we will sell your Laptop through a variety of outlets to someone who will use it we also donate some laptops to the local community. If it has no market value, we will recycle your Laptop responsibly. 

Q: Why Should I sell Laptops to Laptops4cash?
A: Laptops4cash is a registered Limited company in the UK. We pride ourselves on giving the easiest and quickest solution to sell Laptops and other electronics. We take the hassle out of selling used Laptops by providing free shipping, a guaranteed price, and great customer service. The time is now, because the value of a used Laptop declines over time, so the sooner you lock in a price the better. 

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